Privacy Policy

Effective Date: June 23, 2026

Inkley Creative Services, LLC DBA EstimateFlow
11811 Shaker Blvd Ste 204 PMB
Cleveland, OH 44120
United States

Inkley Creative Services, LLC DBA EstimateFlow ("EstimateFlow," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, use our services, submit information through our forms, communicate with us, or interact with our SMS, email, and other marketing or service-related communications.

This Privacy Policy applies to our websites, including https://estimateflow.co/ and https://go.estimateflow.co/, and to any related services, forms, communications, or platforms operated by EstimateFlow.

By using our websites or services, you agree to the collection and use of information described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you complete a form, book a call, request information, communicate with us, subscribe to communications, or use our services.

The information we collect may include:

Name

Email address

Phone number

Business name

Business website

Business address

Service interests or project details

Information submitted through contact forms, booking forms, lead forms, surveys, or intake forms

Communication preferences

Any other information you choose to provide

We may also collect information automatically when you visit our websites, including:

IP address

Browser type

Device type

Operating system

Pages visited

Referring website

Date and time of visit

Website usage and interaction data

Cookies and similar tracking data

2. How We Use Information

We may use the information we collect to:

Provide, operate, and improve our services

Respond to inquiries, requests, and customer support needs

Schedule consultations, appointments, or service calls

Provide information about our AI automation, lead generation, website, review, SEO, consulting, and follow-up services

Send transactional, service-related, and administrative communications

Send marketing messages, promotional offers, and updates where permitted

Follow up with leads and prospective customers by phone, email, or SMS

Personalize user experience and improve website performance

Analyze website traffic, advertising performance, and campaign effectiveness

Maintain the security and integrity of our websites and systems

Comply with legal, regulatory, and contractual obligations

Enforce our Terms and Conditions and other agreements

3. SMS and Text Messaging

EstimateFlow may use SMS text messaging for both transactional and marketing purposes. These messages may include appointment reminders, service updates, lead follow-up, customer support communications, promotional offers, and information about our services.

By providing your phone number and opting in through a form, checkbox, website, booking page, or other opt-in method, you consent to receive SMS text messages from Inkley Creative Services, LLC DBA EstimateFlow.

Consent to receive SMS messages is not a condition of purchasing any product or service.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. You may request help at any time by replying HELP or by contacting us at [email protected].

Example SMS opt-in language may include:

"I agree to receive text messages from Inkley Creative Services, LLC DBA EstimateFlow regarding appointments, service updates, lead follow-up, and promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe and HELP for help. Consent is not a condition of purchase. See our Privacy Policy at https://go.estimateflow.co/privacy and Terms at https://go.estimateflow.co/terms."

We do not sell, rent, or share mobile opt-in information, phone numbers, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

4. How We Share Information

We may share information with trusted service providers who help us operate our business, websites, communications, marketing, analytics, scheduling, customer support, payment processing, or technology systems.

These service providers may only use information as needed to perform services on our behalf and are not authorized to use personal information for their own independent marketing purposes.

We may also share information when necessary to:

Comply with applicable laws, regulations, legal processes, or government requests

Protect our rights, property, users, customers, or business operations

Detect, prevent, or address fraud, security, or technical issues

Enforce our agreements, policies, or terms

Complete a business transaction, such as a merger, acquisition, restructuring, or sale of assets

We do not sell personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent, this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

Our websites may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand visitor behavior, measure marketing performance, and enhance user experience.

Cookies may help us:

Remember user preferences

Understand how visitors interact with our websites

Analyze website traffic and performance

Improve our services and marketing efforts

Support advertising and retargeting campaigns

You can adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.

6. Analytics and Advertising

We may use analytics and advertising tools to understand how users find and interact with our websites and services. These tools may collect information such as device data, browser data, pages visited, time spent on pages, referring sources, and interactions with ads or website content.

We may use this information to improve our websites, measure campaign performance, and provide more relevant content or advertising.

Third-party analytics and advertising providers may use cookies, pixels, or similar technologies according to their own privacy policies.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, communicate with you, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

When information is no longer needed, we may delete, anonymize, or securely retain it as permitted by applicable law.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to the personal information we maintain about you

Request correction of inaccurate or incomplete information

Request deletion of certain personal information

Request that we limit or restrict certain processing activities

Opt out of certain marketing communications

Withdraw consent where processing is based on consent

To submit a privacy request, contact us at [email protected].

We may need to verify your identity before processing certain requests.

10. Email Communications

If you provide your email address, we may send you transactional, service-related, administrative, or promotional emails.

You may unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us at [email protected].

Even if you opt out of marketing emails, we may still send non-marketing communications related to your account, services, transactions, or legal notices.

11. Third-Party Links

Our websites or communications may contain links to third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you visit or use.

12. Children’s Privacy

Our websites and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

13. Do Not Track Signals

Some browsers may send "Do Not Track" signals. Because there is no uniform industry standard for responding to these signals, our websites may not respond to them at this time.

You may manage cookies and tracking preferences through your browser settings and applicable third-party tools.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the Effective Date at the top of this page.

Your continued use of our websites or services after changes are posted means you acknowledge the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically.

15. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us:

Inkley Creative Services, LLC DBA EstimateFlow
11811 Shaker Blvd Ste 204 PMB
Cleveland, OH 44120
United States

Email: [email protected]
Phone: 440-371-4207
Website: https://estimateflow.co/